Program Director

* Please note all applications for this position must go through Arts Consulting Group - see below for details.

The Program Director will oversee the delivery and performance of current programs, including fee-for-service contracts and relationships, in accordance with organizational goals and priorities. Reporting to the Executive Director and serving as a member of leadership team, the Program Director will explore new initiatives for potential program growth, champion and actively participate in the strategic planning process, nurture the high quality of work that the program team produces, recommend improvements as necessary, and regularly celebrate successes.

Roles and Responsibilities

Program Strategy and Advocacy:

  • Set organizational priorities and success metrics, partner with teams to set goals aligned to larger organizational priorities, and support the Executive Director in refining the vision and forward direction.

  • Champion and actively participate in the strategic planning process, exploring new initiatives for potential program growth.

  • Serve as a member of and bring impact stories to the leadership team that inform funder communications and support the organization-wide culture of philanthropy.

  • Contribute to annual and other periodic reviews of organizational goals and partner with the development department in the creation of funding proposals and impact reports.

  • Develop and lead community-building events with other agencies and manage outreach initiatives in Lynn and beyond, generated externally or internally, assuring that activities align with RAW priorities.

  • Serve as an ambassador for RAW and communicate programmatic activities and outcomes externally.

  • Embrace other program strategy and advocacy roles, as needed.

Program Delivery and Performance:

  • Make high level organizational decisions and establish clear and effective communication at the executive level, across teams, and throughout the program department.

  • Perform annual review of program evaluation process, compile and analyze evaluation findings with staff, and provide recommendations and action plans to adjust program goals and design as necessary.

  • Promote clear expectations for accurate and timely data collection by program team; oversee data collection; and utilize data to analyze key drivers and barriers to program progress and performance.

  • With support from program team, oversee youth application, placement, and waitlist process, including specialized placement-related communication with families, especially for students with special needs.

  • Celebrate successes and recommend changes and course corrections as necessary.

  • Collaborate with the Director of Operations to develop, implement, and monitor the program budget.

  • Embrace other program delivery and performance roles, as needed.

Team Leadership and Mentoring:

  • Honor RAW’s culture of consistent, direct, and honest feedback through staff performance management, including overseeing annual goal setting and a review process that addresses performance issues as they arise.

  • Oversee the program management team, providing weekly guidance and maintaining availability to each program team member, as needed.

  • Set standards for quality of work that the program team produces and hold the team accountable to organizational priorities and expected outcomes.

  • Provide leadership development, mentoring, and other opportunities that support the professional development plans of team members.

  • Model core values, manage conflict, and ensure decision clarity.

  • Embrace other team leadership and mentoring roles, as needed.

Traits and Characteristics

The Program Director will be a natural coach and mentor while serving as a visionary leader in program concept, development, and implementation. An experienced team player for whom the ownership of ideas is less important than the result of the collaborative effort, the Program Director will be an open, confident, and communicative professional who enjoys exploring ideas and is adept at setting priorities. Socially conscious with a deep ability to understand the needs of today’s youth and their families, this individual will be a visible and present leader with a passion for positive change that the arts can have in addressing larger social needs. With a commitment to diversity, inclusion, equity, and access, the Program Director will embrace the importance of these initiatives throughout the organization. Resourceful, collaborative, receptive, and instinctive by nature, the Program Director will be people oriented, with a sense of urgency in addressing the critical needs of the children, teens, and their families that RAW serves.

Additional competencies include:

  • Leadership and Diplomacy – The ability to organize and motivate others to accomplish goals while tactfully and sensitively addressing the needs of a variety of stakeholders regardless of hierarchical, functional, or cultural borders.

  • Planning, Organizing, and Priority Management – The dexterity to develop and work within established timeframes and to ascertain top priorities for optimum productivity.

  • Self-Starting and Personal Accountability – The capacity to demonstrate initiative with a strong work ethic in order to meet or exceed goals while being accountable for personal and professional actions.


Qualified applicants must have a master’s degree or equivalent work experience, plus a minimum of five to seven years of increasing responsibility in a senior management role with an organization at the intersection of youth development, art therapy, and social service.

Compensation and Benefits

RAW provides a competitive salary and benefits, including paid time off, health care contribution, short- and long-term disability coverage, and term life insurance. Added benefits include being at the forefront of change in improving the lives of kids throughout the region and serving as a national role model for program impact.

Applications and Inquiries

Please submit a cover letter and resume with a summary of demonstrable accomplishments (electronic submissions preferred) to:

Ms. Wyona Lynch-McWhite
Vice President, Arts Consulting Group


292 Newbury Street, Suite 315
Boston, MA 02115-2801
Tel        (888) 234.4236 Ext. 225

Raw Art Works is an Equal Opportunity Employer and actively seeks a diverse staff that is reflective of the community it serves.

Raw Art Works is a nationally recognized nonprofit based in Lynn, Massachusetts.  We currently offer 50 annual groups and programs joining art therapy, arts education and youth media/filmmaking with youth development. Founded and staffed by arts therapists, RAW’s mission is to ignite the desire to create and the confidence to succeed in underserved youth. Founded in 1988, RAW has operated community-based studios in Lynn since 1994. The organization has 22 staff members including alumni staff and serves over 1,300 children and teens each year.